Refund and Cancellation Policy

Refund Policy

• Refund Eligibility:

  • Customers are eligible for arefund if the request is made within 30 days from the date of purchase.

  • To be eligible for arefund, you must provide proof of purchase.
• How to Request a Refund:

  • To request a refund, please contact our customer support team at support@smarthubl.com or office@universalexports.com with your order details, including your email address used in purchasing and the reason for the refund request.

  • Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 5 business days.
• Refund Process:

  • If your refund request is approved, we will initiate a refund to your original method of payment.

  • You will receive the credit withina certain amount of days, depending on your card issuer's policies.
• Non-Refundable Situations:

  • Refund requests madeafter 30 days from the date of purchase.

  • Any issues resulting from the misuse or unauthorized modifications of the product.

Cancellation Policy

• No Subscription or Recurring Payments:

  • Our products are only available for a one-time payment. Therefore, no subscription or recurring payments are involved.

  • As there are no ongoing payments, cancellation is not applicable.
• Support and Assistance:

  • If you encounter any issues with our products, our customer support team is available to assist you. Please contact us at support@smarthubl.com or dejan@universalexports.com for support.

  • Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 5 business days.

Contact Information: If you have any questions about our refund and cancellation policy, please contact us at:
Email: office@universalexports.com
Phone: + 1 619 550 2210
Address: 6082 Via Regla, San Diego, CA 92122, USA